A valet became a key source of support for cancer patients at a N.Y. care center

Jon Avery, who parks cars at the Roswell Cancer Center in Buffalo, New York, says his goal when interacting with patients is to "have a meaningful encounter that's not hollow."

Jon Avery, who parks cars at the Roswell Cancer Center in Buffalo, New York, says his goal when interacting with patients is to "have a meaningful encounter that's not hollow."